Investigate the problems.
Agree with yourselves each individual indicator.

Accurately define the exact problem matrix.
Explore the problem matrix.
Develop acceptable prognosis.  

Develop acceptable prognosis.
Develop with yourselves an agreed action plan.
Employ and empower the team.
Define a training needs analysis.
Undertake training and staff development.
Install agreed systems and procedures.
Work with you to monitor / maintain and continuously improve.

Your world class business objectives are clearly identified and the journey started.
You are focused and agile, with defined achievement and accreditation plans.